Last updated: April 2026
Vora Technology ("Vora", "we", "us", or "our") operates the Vora Platform, an AI-powered CRM for service businesses. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services at app.voratechnology.com and related services.
When you sign up, we collect your name, email address, company name, and password (hashed using bcrypt). If you sign up with Google, we receive your name and email from Google OAuth; no password is stored.
Data you enter into the platform, including customer contact information (names, emails, phone numbers, addresses), deals, tasks, notes, conversations, and activity history.
OAuth tokens and API keys for connected services (Gmail, Google Calendar, Stripe, Twilio, Canva, Ayrshare, QuickBooks, WordPress) are encrypted at rest using AES-256-GCM or Fernet encryption.
If you use the AI voice or messaging features, we process call metadata, transcriptions, SMS messages, and voicemails. Phone numbers in server logs are masked for privacy.
We use PostHog for product analytics. Analytics are only collected after you explicitly grant consent. Without consent, PostHog operates in memory-only mode with no pageview capture, no session recording, and no persistent tracking.
We retain your account data for as long as your account is active. When you delete your account, your data is soft-deleted immediately and permanently purged after 90 days. This applies to all core tables including customers, deals, tasks, conversations, AI employee records, caller profiles, and industry-specific data.
Transactional records (activity logs, email logs, SMS messages, voicemails, campaign enrollments) older than 90 days are automatically purged regardless of account status.
We do not sell your personal data. Marketing communications are opt-in only and default to disabled at signup.
You have the following rights regarding your personal data:
We implement industry-standard security measures to protect your data:
We use Canva's API to help you design social media content using your own Canva account and templates. We store an encrypted OAuth token to maintain your connection. We do not store your Canva designs, media files, or template content on our servers.
We use Ayrshare to publish your social media content to connected platforms (e.g., Instagram, Facebook, LinkedIn, X/Twitter). Your social account credentials are stored and managed by Ayrshare, not by Vora. We store an Ayrshare profile key to link your account.
If you are a customer of a service business that uses the Vora platform, you may receive SMS messages from that business through our platform. These messages include appointment reminders, booking confirmations, job status updates, estimates, and follow-up communications.
Vora Technology acts as a messaging platform on behalf of service businesses. The business you opted in with is responsible for the content and frequency of messages sent to you. For questions about a specific business's messaging practices, contact that business directly.
In addition to Canva and Ayrshare, Vora integrates with third-party services including Stripe (payments), Twilio (voice/SMS), Google (calendar, authentication), and others. Each integration stores only the minimum credentials required to maintain your connection, encrypted at rest.
Vora uses essential cookies for session management (authentication). Analytics cookies (PostHog) are only set after you explicitly grant consent. No third-party advertising cookies are used.
For privacy-related inquiries, data access requests, or to exercise your data rights, please contact us at:
Email: privacy@voratechnology.com
Website: voratechnology.com
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.